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Enable scalable community learning hubs with mentorship workflows, programs, and reporting.
Log an issue or request for Community Learning. Provide details once, and we’ll drive the case to closure.
Describe the issue
Include module, impact, steps, and any screenshots/logs if available.We triage & classify
Severity is assigned (P1–P4) and an owner is set.Resolution & updates
You receive progress updates and ETA until closure.Closure & learning
We confirm fix + share preventive steps/KB link.Best Details to Include
Affected users, time started, error text, and what changed recently.Severity Guidance
P1 = outage, P2 = major impact, P3 = workaround exists, P4 = minor.