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Sell cloud and SaaS under your brand while Accentrix operates the stack behind the scenes.

Partners & OEM

Build a public reseller offer with clear rights, margins, SLAs, branding options, and enablement bundles.

Accentrix handles infrastructure, delivery controls, support routing, and platform operations while you focus on pipeline, trust, and customer growth.

OEM Delivery
Tiered Reseller Plans
65% to 80% Gross Margin
Enablement Academy

How the public partner program works

Deal registration
Margin protection
Branded portal option
Reseller billing
Quarterly business reviews

Choose a partner tier, protect qualified deals, onboard with a repeatable delivery model, and scale recurring revenue with branded portal options, reseller billing, enablement academy tracks, quarterly business reviews, and optional first-line support by Accentrix.


Start with the OEM Handbook
Tiered Reseller Plans

Public monthly partner plans are designed for dev agencies, MSPs, consultants, innovation hubs, regional systems integrators, and vertical software resellers. Product usage is billed separately on top of the monthly partner fee.

Partner

Ksh 15,000 / month + product usage

Estimated gross margin: 65% to 72%Standard partner SLA with business-hours escalation and shared implementation queue.

Rights

- Resell Accentrix cloud and SaaS offers under the Accentrix brand or co-branded commercial material.- Register deals for margin protection on qualified opportunities.- Use shared reseller billing, usage metering visibility, and partner success workflows.

Branding

- Co-branded proposals and rollout documents- Shared portal workspace- Partner profile and territory notes

Enablement

- Enablement academy starter track- Shared knowledge base access- Monthly partner enablement session

Support

- Escalation path into Accentrix delivery- Optional first-line support by Accentrix at extra usage cost- Quarterly business review from Agency tier upward

Best fit

Consultants, campus innovation hubs, early-stage agencies, and specialist resellers validating channel fit.
Agency

Ksh 45,000 / month + product usage

Estimated gross margin: 70% to 76%Priority onboarding, faster SLA routing, and named partner success coordination.

Rights

- Protect margins on registered deals and repeat customer expansions.- Run reseller billing flows with commission tracking and packaged support offers.- Sell with co-branded or light white-label customer documents and onboarding packs.

Branding

- Branded portal option with agency logo and contact blocks- Co-branded proposal templates- Agency-branded customer kickoff materials

Enablement

- Enablement academy growth track- Sales and delivery certification workshops- Quarterly business reviews and pipeline planning

Support

- Named escalation path for delivery and platform issues- Optional first-line support by Accentrix- Support playbooks for agency account teams

Best fit

Dev agencies, MSPs, regional systems integrators, and implementation teams managing repeatable customer rollouts.
OEM

Ksh 120,000 / month + product usage

Estimated gross margin: 75% to 80%OEM priority routing, white-label delivery coordination, and structured service review governance.

Rights

- Sell cloud and SaaS under your own brand while Accentrix operates the stack behind the scenes.- Run protected deal registration, margin-protected renewals, and commercial packaging at OEM level.- Access branded portal, RBAC-driven tenant controls, and partner success workflows aligned to scale.

Branding

- Fully branded portal option- White-label customer proposals and onboarding assets- Branded SLA and managed-services overlays

Enablement

- Enablement academy OEM track- Dedicated launch workshops for sales, delivery, and support teams- Quarterly business reviews with roadmap and commercial planning

Support

- Optional first-line support by Accentrix as a managed extension of your team- Structured escalation matrix and shared SLA routing- Partner success cadence for adoption, churn-risk, and expansion management

Best fit

MSPs, vertical software resellers, multi-country integrators, and established agencies building a white-label recurring-revenue line.
Target Partner Personas

The public program is designed for channel models that need repeatable delivery and stronger recurring economics.

Dev Agencies

Agencies that want to add hosting, managed operations, and software delivery retainers without building an internal platform team.

MSPs

Managed service providers looking to add cloud, application, security, and support products under one commercial model.

Consultants

Advisors and implementation partners that need a stronger delivery backbone behind transformation, automation, and modernization projects.

Campus Innovation Hubs

Innovation centers and entrepreneurship hubs packaging launch-ready infrastructure and SaaS for startups and student ventures.

Regional Systems Integrators

Teams selling multi-site business systems that need consistent onboarding, SLA routing, and recurring support economics.

Vertical Software Resellers

Specialist resellers extending their catalog with white-label cloud, support, and platform operations.
Commercial and Enablement Bundles

Every tier needs clear entitlements so partners know what they can sell, how they are protected, and how support is routed.

Commercial Controls

Public reseller pricing, deal registration, margin protection, co-branded proposals, and reseller billing with commission visibility.

Branding Options

Shared-brand, co-branded, and fully branded portal options depending on partner tier and delivery model.

Enablement Academy

Sales, onboarding, support, and delivery tracks so partner teams can ramp faster without inventing training from scratch.

Support Escalation Paths

Tiered escalation with SLA routing, named contacts, and optional first-line support by Accentrix where partner teams need coverage.

QBR and Success Workflows

Quarterly business reviews, partner success checkpoints, expansion planning, and churn-risk review for mature accounts.

Portal and Knowledge Base

Partner-facing shared knowledge base plus a branded portal option for onboarding, usage, billing, and support workflows.
Technical Architecture Requirements

The partner program needs operating infrastructure behind the commercial message, especially if branding, billing, and SLA promises are public.

Multi-Tenant Partner Portal

Tenant-isolated workspaces for partners, their customers, and internal Accentrix delivery teams.

Usage Metering

Track product usage, hosted services, partner entitlements, and support-linked billing inputs across tenants.

Billing and Commission Engine

Support reseller billing, margin visibility, protected deals, partner commissions, and recurring renewal flows.

RBAC

Role-based access controls for partner owners, sales users, delivery managers, support coordinators, and customer stakeholders.

SLA Routing

Route incidents and service requests by tier, severity, product, and ownership path without losing accountability.

Shared Knowledge Base

Enable partners to access product, onboarding, support, and rollout content from a common knowledge layer.

Partner Success Workflows

Coordinate onboarding, adoption reviews, quarterly business reviews, renewals, and expansion follow-up from one operating system.
Partner Resource Map

These are the core pages and resource tracks that shape the partner operating model.

OEM Handbook

The operating playbook for positioning, package design, onboarding, implementation, and delivery governance.

Customer Journey

The prospect-to-retention path covering qualification, package selection, onboarding, go-live, and expansion.

Value Proposition

The message that explains how partners own the relationship while Accentrix runs the delivery backbone.

Business Model

The commercial canvas for customer segments, channels, activities, margins, and recurring revenue streams.
Why Partners Use It

The program is designed to make delivery more repeatable and revenue more predictable.

Faster Sales Qualification

Move discovery forward with clearer package logic, stronger fit criteria, and less ambiguity.

Cleaner Delivery Handoffs

Reduce implementation chaos by standardizing how sales, onboarding, and delivery pass work between teams.

Higher Customer Confidence

Show clients a structured implementation model, branded portal option, and formal SLA paths instead of an improvised service promise.

Recurring Revenue Growth

Use the same relationship to expand into more modules, support layers, usage billing, and multi-site delivery.
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Select up to three areas of focus and share your details. AccentrixCloud will route the request into CRM, recommend the right launch stack, and follow up with the next onboarding step.

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Partner Resources & Enablement

The partner page now ships with immediate fallback resources for pricing, deal registration, enablement, support, and portal architecture while the CMS article library grows.

Demand generation first
OEM delivery playbooks
Partner enablement
Page: oem-handbook

Articles


    No published partner articles found yet. Showing fallback program content when available.

Select an article to view details.

FAQ

Who is the partner program for?

It is designed for dev agencies, MSPs, consultants, campus innovation hubs, regional systems integrators, and vertical software resellers that want a repeatable way to package and deliver Accentrix solutions.

What should a new partner start with?

Start with the public plan tiers on this page, then move through the OEM handbook, customer journey, value proposition, and business model pages in that order.

What makes this program commercially useful?

It connects lead capture, deal registration, margin protection, onboarding, support routing, and account expansion into one consistent partner operating model.

What are the starting monthly fees?

The current public guidance is Partner at Ksh 15,000 monthly, Agency at Ksh 45,000 monthly, and OEM at Ksh 120,000 monthly, plus product usage.

What technical platform is required behind the partner promise?

The model depends on a multi-tenant partner portal, usage metering, billing and commission engine, RBAC, SLA routing, shared knowledge base, and partner success workflows.

Need more power?

Custom infrastructure, disaster recovery, and enterprise automation solutions are available.

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Brand Story

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